Shipping & Delivery
General Shipping Information
Applies to all shipments up to 31 kg and parcel dimensions up to 120 cm x 60 cm x 60 cm.
For larger or heavier shipments, freight shipping applies.
For goods up to €599, we charge €79 freight shipping.
From €600, freight shipping is free of charge.
Within the EU, freight shipping costs €159.
Free Shipping Within Germany
Free shipping is guaranteed for orders over €28.
Orders under €28 incur €4.99 shipping fees.
Orders from €750 are shipped insured via DHL. Delivery time depends on product availability and chosen payment method.
International Shipping Costs
| Country | Cost | Delivery Time | Free Shipping From | Customs |
|---|---|---|---|---|
| Belgium | 12.90 € | 4-5 days | 69 € | Duty-free possible |
| Bulgaria | 19.90 € | 5-7 days | 298 € | Duty-free possible |
| Denmark | 12.90 € | 3-4 days | 149 € | Duty-free possible |
| Estonia | 19.90 € | 4-6 days | 298 € | Duty-free possible |
| Finland | 19.99 € | 4-6 days | 149 € | Duty-free possible |
| France | 13.99 € | 4-5 days | 69 € | Duty-free possible |
| Greece | 19.99 € | 4-6 days | 199 € | Duty-free possible |
| United Kingdom | 14.99 € | 3-4 days | 170 € | DHL handles VAT |
| Ireland | 14.99 € | 3-5 days | 199 € | Duty-free possible |
| Italy | 19.99 € | 3-5 days | 99 € | Duty-free possible |
| Latvia | 24.99 € | 4-6 days | 298 € | Duty-free possible |
| Liechtenstein | 28 € | 7-14 days | - | Goods must be cleared through customs |
| Lithuania | 24.99 € | 4-6 days | 298 € | Duty-free possible |
| Luxembourg | 12.99 € | 2-3 days | 69 € | Duty-free possible |
| Malta | 29.99 € | 4-6 days | 398 € | Duty-free possible |
| Monaco | 9.99 € | 2-4 days | 69 € | Duty-free possible |
| Netherlands | 12.99 € | 2-3 days | 69 € | Duty-free possible |
| Norway | 19.99 € | 4-6 days | 250 € | Goods must be cleared through customs |
| Austria | 12.99 € | 2-5 days | 69 € | Duty-free possible |
| Poland | 12.99 € | 4-6 days | 200 € | Duty-free possible |
| Portugal | 19.99 € | 4-6 days | - | Duty-free possible |
| Romania | 19.99 € | 6-8 days | 250 € | Duty-free possible |
| Sweden | 14.99 € | 3-5 days | 140 € | Duty-free possible |
| Switzerland | 34.99 € | 4-10 days | 200 € | Goods must be cleared through customs |
| Slovakia | 14.99 € | 4-6 days | 200 € | Duty-free possible |
| Slovenia | 24.99 € | 3-4 days | 200 € | Duty-free possible |
| Spain | 19.99 € | 4-6 days | 99 € | Duty-free possible |
| Czech Republic | 14.99 € | 3-4 days | 160 € | Duty-free possible |
| Hungary | 18.99 € | 4-6 days | 220 € | Duty-free possible |
| Vatican City | 19.99 € | 4-6 days | 398 € | Duty-free possible |
| Cyprus | 29.99 € | 4-6 days | 398 € | Duty-free possible |
Oversized & Heavy Items
For oversized or items over 31 kg, the listed shipping fees may vary. Actual costs are calculated based on daily freight rates and distance.
The order and shipment occur only after your approval. Paid amounts are refunded immediately upon cancellation.
Returns
Free returns to Zoundhouse Dresden GmbH & Co KG for orders over €40 within Germany.